Quest Helper
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Legal

Terms and Conditions

Last updated: November 11, 2026

Draft. Not yet legally reviewed. Points in [brackets] are still open for Marko and the lawyer.

1. Scope and provider

These terms and conditions apply to the use of the website quest-helper.com, the Quest Helper app at app.quest-helper.com and the purchase of Quest Helper subscriptions. The provider is Brainwave Entertainment GmbH, Starhembergstraße 7, 4020 Linz, Austria ("we"). Luneo Entertainment is a brand of Brainwave Entertainment GmbH. You'll find all company details in the legal notice.

A consumer is any natural person entering into a transaction mainly for private purposes. A business is anyone acting in the course of their trade or independent profession. We only accept different terms if we expressly agree to them.

2. Our service

Quest Helper is a web app for planning chapters, areas and quests of a game. Using the website is free and requires no account. To use the app you need a Luneo account. Information about features and dates describes the current state and our plans, not promises. We aim to keep the service available at all times, but there is no entitlement to this. [Availability and maintenance windows.]

3. Free trial

You can try Quest Helper for 14 days with one project. For this you enter into a subscription at EUR 0 for the trial period and provide a payment method. Unless you cancel before the trial ends, the subscription changes into a paid subscription of the edition you chose and the first payment becomes due. We remind you before the trial ends. [Timing and form of the reminder: to be confirmed.] You can cancel at any time before the trial ends with the cancellation button in your account. After cancelling, your plan stays readable and exportable; editing needs a paid subscription. [Legal review: subscription trap rules, information duties before the order, cancellation button, one trial per person, limits of the trial.]

4. Subscriptions, projects and packs

  • Editions. Solo (1 seat) EUR 15, Team (up to 5 seats) EUR 49 and Studio (up to 20 seats) EUR 149 per month, each including one project. A seat is a person who may sign in and work on the project. Seats may not be shared.
  • More projects. A further project costs EUR 10 per month, a pack of 3 projects EUR 25 per month.
  • Agent add-on. The agent add-on costs EUR 15 per project per month. It allows you to connect an agent of your choice through the API. We are not responsible for the agent or its provider. [Fair use and API limits.]
  • Yearly payment. If you pay yearly, you pay for 10 months and get 12.
  • Updates. All updates of Quest Helper are included while your subscription runs.
  • Terra Engine owners. While their Terra Engine update license runs, owners of Terra Engine Indie receive Quest Helper Solo and owners of Terra Engine Studio receive Team, including the agent add-on and any number of projects. Afterwards the normal subscription applies. Activation happens automatically through the Luneo account you used to buy the Terra Engine.
  • Prices. All prices are in euro and include VAT. If you are a business with a valid VAT ID in another EU country, we invoice the net amount (reverse charge).

5. Term, payment and cancellation

A subscription starts when we confirm your order and renews automatically for the same period (monthly or yearly) until you cancel. You can cancel at any time for the end of the current billing period, in your account or by message through the contact form. [Payment due date, failed payments and price changes.] After the end of the subscription your plan stays readable and exportable. It stays stored as long as your account exists. If you delete your account, your project data is deleted too.

6. Right of withdrawal

If you are a consumer, you have a 14-day right of withdrawal for a subscription. For digital content and services, the right of withdrawal ends early if you expressly agree at checkout that we start providing the service immediately and confirm that you lose your right of withdrawal once the service has been fully provided. [For subscriptions, wording on proportional payment for the period already used: to be confirmed by the lawyer.] Without that consent, the statutory right applies.

7. Your content

What you plan in Quest Helper (stories, quests, covers, logos, texts) belongs to you. We take no rights to it and use it only to provide the service. You are responsible for your content and must have the rights to it. You can export your plan at any time. [Licence to store and process the content for the service, deletion on request.]

8. Content, copyright and trademarks

All texts, images, artwork, logos and screenshots on this website are protected by copyright. The names and marks Luneo Entertainment, Quest Helper, Terra Engine and Call Me Human belong to Brainwave Entertainment GmbH. Without our permission, the following is not allowed: copying, distributing, editing or commercially using the content of this website, removing copyright notices, and automated extraction of the content (text and data mining), for example to train software. Uses permitted by law, such as quotations, remain unaffected. For anything else, ask us via the contact form.

9. Warranty and liability

We create the content of this website with care, but we do not guarantee that it is accurate, complete or up to date. We are liable without limitation for intent and gross negligence and for personal injury. [Liability for slight negligence and for loss of data, warranty for the service.] Mandatory statutory liability, for example under the Product Liability Act, remains unaffected.

10. Links

Our website contains links to websites of other providers. The operators of linked third-party websites are responsible for their content. If we become aware of a legal violation on a linked website, we will remove the link.

11. Changes

We may update these terms when our service, our offers or the law change. [How changes are announced to subscribers.] The version shown on this page at the time of your use or purchase applies.

12. Final provisions

  • Austrian law applies. If you are a consumer, you keep the protection of the mandatory provisions of your country of residence.
  • The place of jurisdiction for businesses is Linz, Austria. For consumers, the statutory place of jurisdiction applies.
  • If any provision is invalid, the remaining provisions remain valid.